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At Avis good service means being approachable. If you contact us, we are glad to help anytime. You can also find comprehensive information concerning reservation and the Avis Service under "Questions & Answers".
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Head Quarters
Avis Autovermietung GmbH
Praha City Center
Klimentská 46
110 02 Praha 1
Tel: + 420 / 221 851 225-6
Fax: + 420 / 221 851 229
E-mail: avis@avis.cz
Monday - Friday 08.00 - 16.30
Reservations: By phone or e-mail: Monday - Friday 8:00 - 18:00
Telephone: 810 777 810
E-mail: reservation@avis.cz
Contacts Avis Czech Republic:
Country Manager: Martin Gruber
Operation Manager: Jürgen Gundolf
District Manager: Mária Kročková
Station Manager: Martin Slavík
Account Manager: Petr Vlček
European Car Rental Conciliation Service (ECRCS)
At Avis we take our customer service seriously and that is why we are a participating member of the European Car Rental Conciliation Service (ECRCS). The ECRCS independently reviews disputes with no additional costs to customers. If you are unhappy with our response you can ask us to refer your dispute to the ECRCS. Alternatively, you can refer your dispute directly to the ECRCS within 30 days (ecrcs@ecrcs.eu), quoting your case number. Please note that all correspondence with ECRCS must be in English. |
